Holidays

We are closed for Holidays until 6 Jan. Due to been abroad we might not have a good coverage to respond to calls or texts.

Feel free to book an appointment to be seen when we are back!

Keep in mind, right before and after holidays is our busiest time. Make sure to book in advance and be on time!

2020 MacBook Air Not Turning On or Charging: A Double-Fault Recovery

Repairing:

2020 MacBook Air USB-C Corrosion and DFU Restore. We fixed a dead M1 MacBook by replacing ports and reviving the system firmware in Adelaide.
Interior view of a 2020 MacBook Air M1 during diagnostics, showing the modular USB-C port flex cable disconnected from the logic board.

This article is not educational material. It is instead a showcase of the services we offer.

Therefore, it should be used as general guidance on what to expect from such repairs.

In case you have a similar device and need repair, always rely on professionals. These are sensitive electronic devices, and small mistakes may cause irreversible electronic damage, requiring whole part replacement for 2 or 3 times the cost of the Repair.

Do not Risk Damaging your Device – Book this Repair with us Today!

2020 MacBook Air (M1/T2) Power Issues

This week at our Adelaide workshop, we saw a common but tricky case involving a 2020 MacBook Air #2027. The device was completely “dead”— it wouldn’t take a charge and wouldn’t respond to the power button, leaving the owner concerned about their important files.

Identifying the Source: The USB-C Power Rail

Interior view of a 2020 MacBook Air M1 during diagnostics, showing the modular USB-C port flex cable disconnected from the logic board.
Interior view of a 2020 MacBook Air M1 during diagnostics, showing the modular USB-C port flex cable disconnected from the logic board.

Our first step was to open the device and inspect the power entry points. On the 2020 models, the USB-C ports are a modular “bus” separate from the main logic board. By disconnecting the internal flex cables, we could isolate whether the issue was the battery, the board, or the ports themselves.

The Physical Culprit: Oxidation

Close-up of the removed dual USB-C charging port assembly from a 2020 MacBook Air that was not turning on or charging.
Close-up of the removed dual USB-C charging port assembly from a 2020 MacBook Air that was not turning on or charging.

Once removed from the chassis, the failure became clear. Even though the MacBook looked pristine on the outside, the internal charging port housing showed signs of moisture ingress. Even a tiny amount of humidity can cause a failure in these high-voltage ports.

Microscopic Appearance of the Corrosion

Microscopic view showing green oxidation and corrosion on the internal pins of a MacBook Air USB-C connector caused by liquid ingress.
Microscopic view showing green oxidation and corrosion on the internal pins of a MacBook Air USB-C connector caused by liquid ingress.

Looking through the microscope, we could see the green/white oxidation on the pins. This corrosion creates high resistance and “noise” on the data lines. Because M1 and T2 MacBooks require a perfect “digital handshake” with the charger to allow 20V of power, this tiny bit of rust was enough to completely brick the device.

A 2020 MacBook Air M1 connected via USB-C cable to a host Mac undergoing a Apple Configurator DFU restore procedure to fix file system corruption.
A 2020 MacBook Air M1 connected via USB-C cable to a host Mac undergoing a Apple Configurator DFU restore procedure to fix file system corruption.

#itsolverepairs

The Secondary Challenge: File System Corruption

After replacing the physical port, the MacBook finally had power—but it still wouldn’t boot. This is a common issue with newer Apple Silicon (M1) and T2 security chip models.

Screen of a Repaired MacBook Air 2020 showing the white Apple logo and loading progress bar after a successful firmware revive.
Screen of a Repaired MacBook Air 2020 showing the white Apple logo and loading progress bar after a successful firmware revive.

When a MacBook repeatedly tries to turn on and fails due to a bad port, the sudden power losses can corrupt the underlying file system or the BridgeOS firmware. To fix this without losing data, we had to put the device into DFU (Device Firmware Update) Mode and perform a system “Revive” and “Restore” using a second Mac.

Reviving the Operating System

With the firmware repaired via the DFU process, the MacBook finally recognized its internal SSD again. This is a delicate stage of the repair where we ensure the OS can safely mount the encrypted data partitions that Apple’s security chips protect so strictly.

Back in Business: Successful Data Access

Fully functional 2020 MacBook Air M1 booted to the macOS user login screen, indicating successful repair and data recovery.
Fully functional 2020 MacBook Air M1 booted to the macOS user login screen, indicating successful repair and data recovery.

Success! The MacBook is now fully functional, charging at the correct wattage, and—most importantly—the client’s data is intact and accessible.

Adelaide’s Specialist for Complex MacBook Repairs

By replacing the specific failed component and performing a deep system recovery, we saved this 2020 MacBook Air from a costly entire-board replacement by performing Macbook Not Turning On Repair. Another device saved from the landfill and a happy customer back to work!


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Do you need this Repair in Adelaide?

If your Macbook or Laptop is causing trouble and you need a Laptop & Macbook Repair Service in Adelaide, give us a call, and we will advise on the best scenario to get your Device repaired.

We at IT-Solve, specialise in Mac, Laptops and Electronics Repairs. We will do our best to repair your Device quickly without involving high costs and long waiting times in Repair shops. Our average repair takes under a week!

Trust Australia’s Highest Rated Macbook Repair Service!

5.0/5

Repaired, not Replaced!

We are committed to reducing e-waste in Australia. We do it by educating our customers on the reparability and longevity of their devices, as well as providing affordable Laptop and Macbook Repairs here in Adelaide.
Although our best intentions and hard work, this is not an easy task. Customers must accept that cost of high-quality electronic repairs is between a third and half of the price of a new device. However, with the current trend of planned obsolescence in electronic design, we see more and more Laptops having shorter lifespans. To tackle that, while we do our repairs, we target common planned obsolescence engineering design mistakes to ensure we extend the life expectancy of the Laptops we Repair. Check some of our Repair Cases to get an idea of the process.

That said, if we buy a new one or write it off via insurance, it does not guarantee that the new one will not meet the same fate as the older one pretty soon.

Quite often, we see accidents reoccurring within less than 2-year gaps. So if we can save 2000$ or even 1000$ today by repairing our faulty Laptop or Macbook is brilliant. That’s an extra half cost of a Device, ready to be spent on another one. If the time comes or our need for performance changes.
When that time comes is up to us to buy a new one or keep pushing the one we have, but delaying it by a year or three is always a good starting point and saves another abandoned Laptop or Macbook from polluting our only Planet.