
Diagnosing a Dead 2020 MacBook Air
We have received a not turning on A2337 MacBook Air under repairID #2313, which required a specialized MacBook Air A2337 repair after arriving completely unresponsive. When we connected our USB-C meter, the system remained stuck at 5V and drew zero current. This lack of power negotiation typically indicates a major electronic failure within the internal circuitry.

To isolate the fault, we systematically disconnected peripheral components, starting with the battery and trackpad. The breakthrough occurred when we detached the audio daughterboard. Immediately after disconnecting this board, the MacBook negotiated the correct 20V power delivery and began pulling current. Consequently, this identified the audio board as the source of the total system failure.
Identifying the PPBus Short and Component Failure

Upon inspecting the audio board under the microscope, we identified a visible burn mark on a specific tantalum capacitor. Diagnostic testing confirmed a direct short to ground on the PPBus line. This critical power rail feeds the audio chip and the power button. Therefore, a short circuit here effectively paralyzed the entire machine’s power sequence.
The failure of these capacitors is a recurring issue in the 2020 MacBook Air models. Often, this is caused by a high voltage ripple that the components cannot handle. Furthermore, consistent overheating due to the device’s fanless design contributes significantly to these component failures.
Removing Faulty Capacitor and Data Preservation
During this MacBook Air A2337 repair, we successfully restored the board by removing the faulty capacitor. Because four other identical capacitors support that same power line, the system maintains enough filtration to run perfectly without it. Once the source of the short circuit is cleared, the surrounding healthy components are more than capable of handling the electrical load.
Furthermore, because the repair was performed at the component level on a daughterboard, the customer’s data remained completely safe. This targeted approach avoids the data loss and high costs associated with the full logic board replacements typically offered by standard service centres.
Successfully repaired Macbook Air Not Turning On Repair

Once the short was cleared, the MacBook immediately negotiated 20V and began pulling a healthy charging current of about 2 amps. We performed a comprehensive test of the system, verifying that the audio output, trackpad tracking, and all keyboard functions were fully restored. This successful restoration proves that precision diagnostics can bring a “dead” device back to life with minimal intervention.
#itsolverepairs
We have created a social media video of this repair which can be found on our YouTube channel and other social medias! Look up #itsolverepairs and #2313 to watch the microscopic discovery of the burnt capacitor and the power restoration process. We encourage you to nudge our team on social media to see more of our precision electronics work. For high-quality photos and updates, follow us on Instagram and Facebook.Find our social channel links here.
Adelaide’s Fastest Turnaround with Fixed Pricing
We take pride in our honest and transparent approach to MacBook repairs in Adelaide. At IT-Solve, we maintain a fixed pricing policy for all our services. Therefore, you can find our rates openly listed on our website with no hidden fees or surprises. We also offer one of the fastest turnaround times in South Australia to get your essential tools back to you as quickly as possible.
Needing a MacBook Air A2337 Not Turning On Repair in Adelaide?
Is your MacBook stuck at 5V and refusing to turn on? You need a professional 2020 MacBook Air A2337 not turning on repair. Check our fixed-rate Macbook Not Turning On Repair in Adelaide and book your service today. Additionally, have a look at our Macbook Not Turning On Repair cases, also lookup #2313 to watch this case. We provide expert Macbook Repair solutions at a reasonable price right here in Adelaide!